Responsible Gaming

Gambling should always be a form of entertainment, never a way to earn money or solve financial problems. At SpinBet Casino NZ, we encourage all players to play safely and within their means.

Age Verification

You must be at least 18 years old to create an account and play. In New Zealand, the legal age for casino gambling at land-based venues is 20. Please confirm the legal gambling age for your location before you play.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you notice any of the following signs in yourself or someone else, consider seeking support:

• Chasing losses by borrowing money or using funds needed for essentials
• Hiding gambling activity from family or friends
• Lying about time or money spent gambling
• Feeling restless or irritable when trying to reduce or stop gambling
• Neglecting work, study, or family responsibilities because of gambling
• Gambling to escape from stress, anxiety, or depression
• Repeated unsuccessful attempts to control or stop gambling
• Using gambling as a way to win back previous losses

Self-Help Tools

SpinBet Casino NZ provides several tools to help you manage your gambling activity:

• Deposit limits: Set a maximum amount you can deposit per day, week, or month.
• Loss limits: Limit the amount you are willing to lose over a set period.
• Reality checks: Receive alerts that show how long you have been playing and your session results.
• Self-exclusion: Temporarily or permanently close your account to block access to gambling.
• Cooling-off periods: Take a short break from gambling for a period you choose.

Support Organizations in New Zealand

If you need help or want to talk to someone, these New Zealand services offer free and confidential support:

• Problem Gambling Foundation of New Zealand (PGF) – www.pgf.nz | Helpline: 0800 664 262
• Gambling Helpline NZ – www.gamblinghelpline.co.nz | Phone: 0800 654 655

For players located outside New Zealand, you can contact these internationally recognised support services:

• UK: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Seek Help Today

If you recognise any warning signs or feel that gambling is no longer just entertainment, please contact a support service right away. Help is available free of charge, 24 hours a day, and all conversations are confidential.